Store Policies
RETURN POLICY
At this time, we do not facilitate exchanges or returns. We make every effort to provide accurate sizing charts and detailed item descriptions to assist you in your purchase decision. Please be aware that all sales are considered final.
CANCELLATION POLICY
Once an order is placed, no alterations or cancellations can be accommodated. It is imperative to verify all details, including product selection, size, address, and contact information for accuracy prior to completing your purchase. Please be aware that, once an order is placed, our automated shipping system prohibits any modifications or cancellations at the customer's request under any circumstances.
LOST OR STOLEN PACKAGES
We disclaim responsibility for changes and undelivered parcels arising from incorrect or insufficient addresses, the absence of a mailbox, address relocation, inaccessibility, or unavailability of the receiver. Additionally, we are not liable for theft or damage resulting from inaccuracies in the shipping address, release of a parcel, or delivery to an unattended address. No replacements or refunds will be provided for stolen or damaged goods once they have been delivered. Similarly, we do not offer replacements or refunds for undelivered, unclaimed, or returned parcels.
DEFECTIVE ITEMS
Recognizing that errors can occur, as humans, we acknowledge that a defective product might occasionally pass through our Quality Control process. In such instances, if you believe you've received a defective item, you have a 7-day window starting from the day of product receipt to contact us for a thorough examination of the product. This examination will determine eligibility for either an exchange or store credit equivalent to the item's value.
SHIPPING
We are committed to shipping all items promptly. Once your order is fulfilled, an email containing your tracking number will be sent to you automatically. To ensure a smooth delivery process, please ensure you complete all the required fields during the checkout process. This will enable us to generate an accurate shipping label and ensure the timely receipt of your order.
FALSE CHARGEBACKS
If we identify any indication of a customer filing a fraudulent chargeback claiming non-receipt of their item, we will promptly notify Shopify, who falsely accused us of non-delivery. In such cases, a $100 fraud fee will be automatically applied.